Know the Score
If for no other reason than ‘occasionally mistakes are made,’ it is a good practice to check your motor carrier safety and performance data on a regular basis—say, monthly.
What kind of mistakes? As motor carriers as tracked by their individually assigned U.S. DOT number, it is not unheard of to have another motor carrier’s violation show up under your DOT number, if someone mistakenly puts in a wrong digit of the number.
Drivers may forget to inform you of a failed roadside inspection or that they were stopped and ticketed for a traffic infraction, moving violation, or a violation of the Federal Motor Carrier Safety Regulations.
How to Check Your Score?
To check your CSA scores and profile, go to the CSA landing page.
Then, in the box under “Check Motor Carrier Safety and Performance Data,” type or paste either the name or company under which you registered with the DOT or your U.S. DOT number. This will take you to the “Overview” page.
On the Overview page, you will see your “Out of Service Rates,” expressed as a percentage, for Vehicles and Drivers. These percentages should stay under the national average.
Further down the Overview page are the individual Behavior Analysis & Safety Improvement Categories (BASICs). As a rule, these should not go above the 20 per cent line in any of the seven BASICs, of which only five are available for viewing by the general public. For insurance purposes, none of the BASICs should ever be flagged in an “Alert” status.
Below the BASICs on the Overview page is a link to your “Complete SMS Profile.” Here you will find a “Violation Summary” showing a list of violations, and a “Inspection History” showing a listing of inspections.
Study the Inspection History for new violations, any violations which may be unknown to you, or violations that may be listed here by mistake. Investigate these violations to your satisfaction.
Next is a Crash Activity Detail or a listing of vehicles “involved” in a crash. Under a new proposed method, certain crashes (deemed nonpreventable) will likely not be tracked in the future.
Study the Crash Activity Detail section to make sure it is accurate. Generally you will not find any “property” damage accidents or incidents listed here, so it may not be as complete as your insurance loss runs.
The main reasons to check your CSA safety and performance data are as follows:
- Insurance companies are interested in the data when they underwrite policies
- Shippers and brokers are interested in the data in assigning loads
- The press and media can use this information, if your company is involved in an incident/accident/collision
- Mistakes can occur, and, if not corrected, can affect the above
- The bottom line: Your reputation is at stake. Bad data or incorrect data can lead to bad judgments about your operations
Correcting the Mistakes
In an upcoming blog we will discuss how to correct mistakes on your safety profile using DataQs.
Thank you for reading this.